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Sandos Caracol Eco Resort All Inclusive (Adults Only) Playa del Carmen, Playa del Carmen

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From261US$ /night
Check-in
01Apr2025Select date
Check-out
02Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Cancun Chetumal Km. 295, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Sandos Caracol Eco Resort All Inclusive (Adults Only) is located in Playa del Carmen, Mexico, near the Caribbean Sea. This eco-friendly resort spans lush jungles and ancient cenotes, enhancing the natural experience for its guests. As one of the few adult-only, all-inclusive resorts in the area, it features a dedicated beach section with luxurious lounging options. Guests experience a blend of nature and luxury through daily activities that connect them with the local ecosystem.

Location

Sandos Caracol Eco Resort is strategically situated 6 miles from Aeropuerto de Playa del Carmen, providing easy access for travelers. The surrounding area is rich in natural beauty, offering ancient cenotes and mangrove ecosystems for exploration. Local attractions include nearby beaches and cultural sites, enhancing the experience for visitors. Transportation options are readily available for guests wishing to explore the vibrant life of Playa del Carmen.

Rooms

The resort offers 955 fully furnished rooms ranging from spacious villas to penthouse suites. Each room is designed to be eco-friendly, minimizing the carbon footprint with features like solar energy. All accommodations provide modern amenities, including free Wi-Fi, air conditioning, and minibars. Guests can access a private adults-only section, featuring exclusive services and a tailored experience.

Eat & Drink

Dining at Sandos Caracol includes a variety of choices with nine on-site restaurants, covering cuisines from Italian to Mexican. Guests can indulge in gourmet meals or casual beachside snacks, all within the all-inclusive package. Numerous bars throughout the resort offer an array of cocktails and refreshments, ensuring that all culinary preferences are satisfied. The unique a la carte options feature gourmet breakfast and lunch available exclusively in the adults-only section.

Leisure & Business

The resort boasts a major water park with 29 slides, catering to guests of all ages, and several outdoor pools including quiet areas for relaxation. Daily entertainment programs like yoga, water sports, and cultural activities enhance the guest experience. Business facilities are available, making it a versatile destination for leisure as well as corporate events. Families benefit from kids' clubs, while adults enjoy exclusive amenities, including private check-in and concierge services.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Club Superior Suite
Max:
1 person
39 m² 
Bed options:
1 Single bed
Garden view
Shower
Private pool
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Club Deluxe Suite
Max:
1 person
41 m² 
Bed options:
1 Single bed
Garden view
Shower
Private pool
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Club Penthouse Suite
Max:
1 person
62 m² 
Bed options:
1 Single bed
Garden view
Shower
Private pool
Check Prices
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Getting around

A list of all available modes of transport

City Center
Playa del Carmen 3.2 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 4.4 mi
Cancun (CUN) 32.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Diving
  • Snorkeling
  • Canoeing
  • Hiking
  • Tennis court
  • Golf course
  • Pool tables
  • Table tennis
  • Yoga class
  • Fishing

Services

  • Paid airport shuttle
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Cribs
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Night club
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carretera Cancun Chetumal Km. 295, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710
Map view
Carretera Cancun Chetumal Km. 295, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710
Nearby
Beach
Xcalacoco
2100 ft
Golf Course
Grand Coral Golf Riviera Maya
2600 ft
Restaurants
Koh Thai
1.6 mi
Predio El Limonar fraccion 2
Oka - Sushi Bar
1.6 mi
Predio El Limonar fraccion 2
La Marea
1.8 mi
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coral Grill & Bar by Viceroy
1.8 mi
Playa Xcalacoco Frac 7 In Hotel Viceroy
Coco's Cabanas
1.9 mi
Punta Bete Mexico Xcalacoco

Reviews and Ratings

Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Friendly staff
Spacious rooms
Beach experience
Limited breakfast options
8.0/10
Great
Rooms
7.8
Location
8.5
Service
8.9
Dining
7.4
Guest reviews
8.0/10
based on 8 reviews
6.7
6.7/10 based on 966 reviews
Beth
United States of America, March  2024
8.2/10

Our stay was truly enjoyable with comfortable accommodations and attentive service. The hotel's location offers a peaceful setting surrounded by nature, although dining options could be more varied. Overall, a pleasant experience with good value for money.

Rooms
8.0
Our room with a bunk bed for our son and two double beds was clean and cozy, although having only one bathroom was a bit inconvenient.
Service
9.0
The service we received, from the bell boys to the housekeepers, was exceptional.
Location
9.0
The hotel is nestled in a quiet, jungle-like setting that we found quite enjoyable. It's surrounded by lush greenery and offers a small beach area, perfect for a relaxing retreat.
Dining
7.0
Dining at the hotel was satisfactory, especially with live mariachi music. However, we felt that some dishes could have been better, and the options were a bit limited.
Facilities
8.0
The facilities at the hotel were adequate, offering everything we needed for a comfortable stay.
Charles
United Kingdom, March  2024
7.8/10

The hotel is nestled in a quiet jungle-like setting, offering a peaceful retreat, but unfortunately, the beach experience falls short. The rooms are spacious and welcoming, providing a cozy stay. Service is top-notch, especially at the international buffet, with a few areas that could be improved. The location is tranquil and enjoyable, yet not ideal for beach lovers. The dining experience is pleasant overall, with some dishes standing out. Despite minor drawbacks, the facilities are modern and convenient.

Rooms
8.0
The room with the two queen beds was spacious and welcoming, providing a cozy stay.
Service
8.0
The service, particularly at the international buffet, was exceptional, though there are areas that could be enhanced.
Location
7.0
The hotel is in a quiet jungle-like setting that offers a tranquil retreat, though the beach experience may not meet expectations.
Dining
7.0
The dining experience is pleasant overall, with some dishes standing out, especially complemented by live mariachi music.
Facilities
9.0
The facilities are modern and convenient, catering to various needs of guests.
Friendly staff
Beach experience
Carl
United States of America, February  2024
9.0/10

I had a wonderful stay at the hotel nestled in the adult-only section within the lush jungle, offering a serene and relaxing atmosphere. The rooms with a king-size bed and bunk beds for children in the Adults Only Section were beautifully designed with extra amenities, providing a comfortable and enjoyable experience. The service from the select club beach club from Guadalupe and the attentive full-time staff, especially at the international buffet, exceeded my expectations. The location in the midst of the jungle along the coast was simply mesmerizing, providing a unique and peaceful retreat. The dining experience offered delicious dishes, with live mariachi music adding a special touch. The facilities were top-notch, adding to the overall luxury of the stay.

Rooms
9.0
The rooms with a king-size bed and bunk beds for children in the Adults Only Section were beautifully designed and provided extra amenities for a comfortable stay.
Service
9.0
The service from the select club beach club from Guadalupe and the attentive full-time staff, especially at the international buffet, was exceptional, providing excellent service throughout my stay.
Location
10.0
The hotel's location in the midst of the jungle along the coast was simply mesmerizing, offering a serene and tranquil setting for a truly relaxing stay.
Dining
8.0
The dining experience was delightful, with a variety of delicious dishes and the added charm of live mariachi music creating a memorable atmosphere.
Facilities
9.0
The facilities at the hotel were top-notch, enhancing the overall luxury experience of my stay.
Scenic Jungle Setting
Limited Breakfast Options
William
United States of America, January  2024
8.0/10

I had a wonderful stay at this hotel. The rooms were clean and comfortable, perfect for relaxation. The staff provided exceptional service, making me feel truly welcome throughout my visit. The location offered a serene setting, with access to a small beach area, ideal for unwinding. The dining experience was satisfactory, although some dishes stood out more than others. The facilities were well-maintained and added to the overall enjoyment of my stay.

Rooms
8.0
My room was clean and comfortable, ensuring a restful night's sleep.
Service
9.0
The staff, from the bell boys to the housekeepers, were attentive and provided excellent service.
Location
8.0
The hotel is located amidst the jungle along the coast, providing a tranquil and natural setting.
Dining
7.0
The dining experience was good overall, with some dishes being more enjoyable than others.
Facilities
8.0
The facilities were well-kept and contributed to a pleasant stay.
Jonathan
United Kingdom, November  2023
8.0/10

A unique stay in the Adults Only Section with bunk beds for children, featuring a bar with a dated budget motel vibe. The hotel offers two bathrooms in the room which is convenient. Staff is responsive and always ready to assist with excellent service, but some areas could use a touch-up.

Rooms
7.0
The room with two bathrooms was convenient, but the dated budget motel feel with bunk beds for children was a bit unexpected.
Service
9.0
The staff, from bell boys to housekeepers, were consistently excellent in providing service. They even made sure my message reached the resort general manager promptly.
Location
8.0
Set in a quiet jungle-like setting amidst lush greenery, providing a unique atmosphere. However, it's a bit isolated from other attractions.
Dining
8.0
Dining experience was pleasant, especially with live mariachi music, though some dishes were better than others. The options catered well to non-early risers.
Facilities
8.0
The hotel offers a range of facilities from room service to car hire, enhancing the overall convenience of the stay.
James
United Kingdom, August  2023
7.2/10

Staying in the Adults Only section with a king-size bed was a bit disappointing as the room was not particularly clean or well-kept, giving off more of a dated budget motel vibe. However, the location in a quiet jungle-like setting just outside Playa del Carmen's downtown was quite enjoyable. The service from various staff members across different areas was top-notch, with great attention to detail and friendliness. The dining experience had its highlights with live mariachi music, although some dishes were better than others.

Rooms
5.0
The room in the Adults Only section with a king-size bed was not particularly clean or well-kept, resembling a dated budget motel.
Service
9.0
The service from various staff members, including bell boys and housekeepers, was exceptional, providing great attention to detail and friendliness.
Location
8.0
The hotel's location in a quiet jungle-like setting just outside Playa del Carmen's downtown was quite enjoyable and provided a nature-filled escape.
Dining
7.0
Dining featured live mariachi music and had some standout dishes, even though some were better than others.
Facilities
7.0
The facilities offered were sufficient for a comfortable stay, with additional services available for convenience.
Robert
United Kingdom, July  2023
8.2/10

The hotel is nestled in a quiet jungle-like setting with a small beach area, offering a unique natural escape. The service is top-notch, especially at the international buffet, and the dining experience is a mix of highs and lows with some dishes standing out. However, the beach activities may come at an extra cost, and the jungle surroundings might not be for everyone.

Rooms
8.0
The rooms are spacious and clean, featuring comfortable beds for a restful stay.
Service
9.0
The service from the bell boys to the housekeepers is exceptional, ensuring a pleasant and hassle-free experience.
Location
9.0
The hotel's location in the quiet jungle with beach access offers a serene and peaceful ambiance, perfect for nature lovers.
Dining
7.0
The dining experience offers a mix of delightful dishes, although some are better than others, providing a variety of flavors.
Facilities
8.0
The facilities are well-maintained, offering a range of options to enhance the overall stay.
Brian
United Kingdom, July  2023
8.8/10

I had an amazing stay at this hotel! The location was superb, nestled in nature with a small beach area, making it a real paradise. The service was top-notch, from the bell boys to the housekeepers, they were always there to help. Dining was a delight, especially with the live mariachi music, although some dishes were better than others. The facilities were modern and well-kept, adding to the overall experience.

Rooms
9.0
Staying in the Royal Elite 1 bedroom with a king-size bed in the Adults Only Section was pure luxury. The room was spacious and comfortable, offering a truly relaxing retreat.
Service
9.0
The service here was exceptional. I especially appreciated the attentive staff at the international buffet and the professionalism of the select club beach club team. They made my stay truly memorable.
Location
9.0
Being directly in the jungle was truly a unique experience. The quiet jungle-like setting was so enjoyable, and having access to onsite restaurants everywhere, including the 'adults only' area, was very convenient.
Dining
8.0
The dining experience was fantastic overall, especially for fresh local fish lovers like me. However, some dishes were not as exceptional as others, but the variety made up for it.
Facilities
9.0
The facilities were top-notch and modern. I particularly enjoyed the pool area and the select adult area amenities. Everything was well-maintained and added to the luxurious feel of the hotel.
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