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Playa del Carmen
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
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Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen Amenities photo Aerial view of the resortSandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen Exterior photo This is a bright, sunny photo taken at a water park, capturing a group of energetic children enjoying the attractions. In the foreground, there are several children, likely friends, playing around a large splash area. To the right, a young boy weariSandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen Exterior photo A medium shot shows a spider monkey hanging upside down from a tree branch in a lush, green environment. The monkey is predominantly black with a lighter, grayish-tan fur on its belly and limbs. Its long, slender limbs are extended, with its hands gr

Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only), Playa del Carmen

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up to 10% cheaper
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Check rooms and rates
From141US$ /night
Check-in
24May2026Select date
Check-out
25May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Chetumal Pto Juarez, Playa del Carmen, Mexico, 77710
Very good
7.5
6.6
/10
3.6
/5
“Nestled in a tranquil jungle setting just outside Playa del Carmen, this hotel offers the perfect escape while still being close to the vibrant downtown!”view full review

Sandos Caracol Eco Resort All Inclusive (Adults Only) features a gigantic water park suitable for guests of all ages and an eco-friendly commitment to sustainability. This 5-star Playa del Carmen hotel offers multiple dining options, spa services, and diverse recreational activities.

Rooms & Amenities

The accommodations at Sandos Caracol include spacious villas and various family room options, including penthouse suites. All rooms are eco-friendly and equipped with free Wi-Fi, air conditioning, and flat-screen TVs, ensuring a sustainable stay with modern comforts.

Dining Options

Dining at Sandos Caracol features multiple restaurants offering Italian, Brazilian, Asian, and Mexican cuisines. Guests can enjoy a variety of exotic drinks and cocktails at bars throughout the resort, enhancing the all-inclusive experience.

Leisure & Entertainment

Recreational facilities include an outdoor water park with 29 slides, quiet chill-out pools, and a main pool offering water volleyball and games. Guests can participate in beach volleyball, yoga sessions, and evening shows, including the 'Sacred Fire Ceremony.'

Nature & Eco-Friendly Initiatives

Sandos Caracol's eco-friendly practices encompass sustainable energy usage and animal rescue efforts. Guests can explore the surrounding nature through guided activities, including river boat rides and eco-tours within the lush jungles and cenotes.

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Select your room type

Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Pool View One Bedroom Suite
Pool View One Bedroom Suite
2 persons
670 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Balcony
room details
Select Club Deluxe Adults Only
Select Club Deluxe Adults Only
2 persons
445 sq. feet 
1 King-size bed and 1 Sofa bed
Private pool
Balcony
room details
Pool View Superior
Pool View Superior
2 persons
420 sq. feet 
2 Double beds
Shower
Balcony
room details
Pool View Penthouse
Pool View Penthouse
2 persons
670 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Balcony
room details
Click button to see more rooms
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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Refreshing Cenote Swim
“I loved taking a swim in the fresh cenotes; the cool, clear water was refreshing and added to our relaxation.” view full review
Delicious Brazilian
“The Brazilian restaurant was a culinary highlight! Each meal was flavorful and beautifully presented, making dining a good experience.” view full review
Gorgeous Nature!
“The expansive grounds were stunning, with lush greenery and exotic animals like monkeys that made walking around a joy.” view full review
Fun for Families
“There were dedicated areas for families to enjoy, ensuring our kids had plenty of activities while adults could find tranquil spots to relax.” view full review
Facilities: Very good
7.9/10Review score

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Hiking
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Fishing

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Business centre

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Location

Carretera Chetumal Pto Juarez, Playa del Carmen, Mexico, 77710
Map view
Carretera Chetumal Pto Juarez, Playa del Carmen, Mexico, 77710
City landmarks
Landmark
Quinta Avenida
3.2 mi
Landmark
Playa
2.1 mi
Beach
Xcalacoco
1.7 mi
Beach
Grand Coral Beach Club
2.0 mi
Golf Course
Grand Coral Golf Riviera Maya
5100 ft
Landmark
Punta Bete
1.1 mi
Landmark
Church of Guadalupe
1.9 mi
Beach
Point Esmeralda
2.5 mi
Beach
Punta Esmeralda Beach
3.4 mi
Gallery
Galeria Luis Sottil
1.7 mi
Landmark
Go Natural Explorers
1.5 mi
Landmark
Playa Publica 88
1.7 mi
Gallery
Amate Gallery
1.7 mi
Landmark
Punta Venado
2.2 mi
Landmark
Punta Venado Bike Park
2.0 mi
Landmark
28 de Julio Square
1.9 mi
Landmark
Kingdom Hall of Jehovah's Witnesses
1.9 mi
Landmark
Xca-Ha Park
1.9 mi
Golf Course
El Camaleon Golf Course
2.0 mi
Landmark
Xavage Park by Xcaret
2.2 mi
Landmark
Martina Beach Club
2.3 mi
Landmark
Cenote Misterio Maya
2.2 mi
Landmark
La 5ta Hacienda
2.4 mi
Gallery
Tierra Huichol
2.4 mi
Landmark
Dive Sites
2.3 mi
Landmark
The Union
2.4 mi
Beach
Shangri-la's Beach
2.4 mi
Beach
Mamita's Beach Club
2.7 mi
Landmark
Shangri-la Caribe Beach Village Resort
2.4 mi
Beach
Kool Beach Club
2.7 mi
Nearby
Beach
Xcalacoco
2100 ft
Golf Course
Grand Coral Golf Riviera Maya
2600 ft
Restaurants
Koh Thai
1.6 mi
Predio El Limonar fraccion 2
Sea Olive
1.8 mi
Xcalaco El Limonar No. 1
Kinoko
1.6 mi
289 Km Carrera Cancun
La Marea
1.8 mi
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coral Grill & Bar by Viceroy
1.8 mi
Playa Xcalacoco Frac 7 In Hotel Viceroy
Coco's Cabanas
1.9 mi
Punta Bete Mexico Xcalacoco
Getting around
City Centre
Playa del Carmen8 min  ·  3.2 mi
Airports
Aeropuerto de Playa del Carmen (PCM)11 min  ·  4.4 mi
Cozumel (CZM)61 min  ·  25.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests are invited to a full breakfast served for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch
Year renovated:
2011
Number of rooms:
216
Former name
Sandos Select Club

Reviews and Ratings

Feedback about Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) from previous guests about their experience.
Review score
Based on 2638 verified reviews
7.5/10
Very good
64%
Recommend
Breakfast
3.7/10
Cleanliness
8.6/10
Comfort
8.4/10
Facilities
7.9/10
Free Wi-Fi
7.5/10
Location
8.7/10
Paid Wi-Fi
5.0/10
Staff
8.8/10
Value for money
7.8/10
Guest reviews
based on 569 reviews
7.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews

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Check-in
24May2026Select date
Check-out
25May2026Select date
Rooms and Guests2 Guests, 1 Room
  • Overview
  • Rooms
  • Price calendar
  • Facilities
  • Location
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